Units move faster.
Claims stick better.
vinny helps your team properly document incoming units so missed issues don't turn into denied warranty claims or out-of-pocket repairs.
Paper DAFs get lost. Photos are buried in an RO, stuck on someone’s phone, or never taken. Three techs inspect the same unit and find three different things. When the claim gets denied, everyone remembers it differently.
Most inspection processes rely on memory. vinny captures what actually happened.
This is what we set out to solve.
What we set out to build.
Better Documentation, Fewer Denied Claims
Most claims aren’t denied because the issue wasn’t real — they’re denied because the documentation didn’t tell the full story. Three units show up at once, a tech gets pulled away, photos end up on different devices, notes get written after the fact. vinny captures every finding in a structured format — categorized, photographed, and tied to the unit — before the RO exists. Every defect on record before the OEM’s clock starts. Early customers are seeing fewer denials, largely on better photo evidence.
Faster Path to Sale-Ready
Every day a unit isn't sale-ready costs floorplan interest, delays revenue, and ties up capacity. A structured day-one inspection creates a clear, visible punch list — no chasing down three people and a folder of photos.
When the path from delivery to sale-ready is visible from day one, units move through the process faster.
The Data That Didn't Exist
Your DMS tracks what was repaired. What was found — across hundreds of units, by category, by manufacturer, over time — is a different dataset, and it largely didn't exist in a structured form. vinny captures it.
The data compounds over time, surfacing patterns that were invisible before — like manufacturer variance that only emerges with consistent inspections across volume.
Consistency → Visibility → Improvement
Built with partners, not for them.
Our dealer partners start with a pilot. Teams experience the workflow, see the data, and decide for themselves whether to make structured inspections standard operating procedure. That decision is theirs, not ours. That's how it should work.
“No chasing people. No guessing what happened. No more trying to read my techs' handwriting from last week. Everything's right there, organized, professional.”
— Warranty Administrator, National RV Dealer
“My check ins are much faster with vinny and it helps me find more things as it reminds me what to look for.”
— Warranty Administrator, National RV Dealer
“My techs love vinny and we're getting much clearer information.”
— Fixed Ops Director, Regional RV Dealer
“You guys nailed it. When will this be available companywide?”
— Service Technician, National RV Dealer
Better data in, better outcomes out.
Your DMS manages the financial chain that keeps a dealership running — ROs, parts, labor, billing. It does that job well. What we noticed is that the data going into the first RO depends on what a tech remembered to write down or photograph. The repair order is only as good as the information that starts it.
vinny sits upstream at the inspection. We capture structured findings before the RO is created and generate structured RO export files — findings, photos, categories, and documentation organized and ready to transfer. We're working toward native DMS integrations and auto-mapped OEM repair codes to make that handoff even faster.
Our dealers are currently submitting electronic Dealer Acceptance Forms into the following manufacturers through vinny, and the list continues to grow:
Forest River • Keystone • Jayco • Winnebago • Entegra • Venture RV • Thor Motor Coach • Coachmen • Palomino • Gulf Stream • Brinkley • Alliance • Ember • Heartland by Jayco • KZ RV • Newmar
Structured check-in documentation replaces paper forms that get lost, are hard to read, and can't be aggregated.
We're adding a limited number of founding dealer pilots.
If you're interested in seeing what structured inspection data looks like inside your own operation, we'd welcome the conversation.